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Evidence Guide: MSS408013 - Develop best practice model for future state operations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS408013 - Develop best practice model for future state operations

What evidence can you provide to prove your understanding of each of the following citeria?

Develop a shared future state model

  1. Consult with leadership team to establish representative team
  2. Analyse value stream map for a section of the value stream
  3. Determine current state of practice across the value stream
  4. Determine future state model of operations aligned to organisation’s strategy, direction and competitive systems and practices approach
  5. Confirm and/or amend future state model with input from process and system owners and representative team
Consult with leadership team to establish representative team

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse value stream map for a section of the value stream

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine current state of practice across the value stream

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine future state model of operations aligned to organisation’s strategy, direction and competitive systems and practices approach

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm and/or amend future state model with input from process and system owners and representative team

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop best practice model

  1. Analyse current state of practice and future state model to identify problem areas
  2. Develop consultation methods, questions, supporting information and target groups to elicit ideas for improved practice generally and in identified problem areas
  3. Oversee consultations, review of results and drafting of future state model of practice
  4. Analyse and amend draft model to deliver better results for the customer and reduce muda (waste)
  5. Confirm or amend model in consultation with process and system owners and stakeholders across the value stream
  6. Develop written implementation plan in consultation with stakeholders
Analyse current state of practice and future state model to identify problem areas

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop consultation methods, questions, supporting information and target groups to elicit ideas for improved practice generally and in identified problem areas

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Oversee consultations, review of results and drafting of future state model of practice

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse and amend draft model to deliver better results for the customer and reduce muda (waste)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm or amend model in consultation with process and system owners and stakeholders across the value stream

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop written implementation plan in consultation with stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate implementation of future state model

  1. Determine scope of infrastructure and other changes required for future state
  2. Calculate cost-benefit for required changes
  3. Liaise with process and system owners, technical specialists and other key stakeholders to plan and sequence changes
  4. Facilitate processes to obtain any authorisations
  5. Facilitate the provision of resources and support for implementation of future state
  6. Oversee implementation of improvements to achieve future state
Determine scope of infrastructure and other changes required for future state

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate cost-benefit for required changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with process and system owners, technical specialists and other key stakeholders to plan and sequence changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate processes to obtain any authorisations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate the provision of resources and support for implementation of future state

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Oversee implementation of improvements to achieve future state

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review future state model

  1. Identify measures of progress towards future state
  2. Review progress towards future state
  3. Consult with key stakeholders to determine methods of improving progress
  4. Determine metrics to evaluate future state and validate with input from key stakeholders
  5. Oversee evaluation of future state model and analysis of results
  6. Liaise with leadership team to determine action to be taken
Identify measures of progress towards future state

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review progress towards future state

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with key stakeholders to determine methods of improving progress

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine metrics to evaluate future state and validate with input from key stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Oversee evaluation of future state model and analysis of results

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with leadership team to determine action to be taken

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge